Shipping & Delivery
An estimate of shipping time is provided for your convenience when your order is processed. Your products will be shipped via UPS or USPS depending on weight, size and cost of shipping to the Contiguous United States. To learn more about UPS shipping, please visit www.ups.com. To learn more about United States Postal Service shipping, please visit www.usps.com. Please allow up to two weeks for your order to be shipped.
For UPS shipping: If you notice concealed damage after the driver has left, keep all the packing and call UPS to return and inspect the damage and file a claim, or fill out the claim form on the UPS website section entitled “File a Claim.”
Privacy & Security
Any item on our site can be purchase 24 hours a day. If you have any questions about a product, please ask before placing an order. Please email us at firstname.lastname@example.org.
Shipping charges are determined by the delivery address, package weight, and package size, the ship from and ship to zip codes.
If you need to return your purchase for any reason you may do so within 30 days from the date of purchase. A Return Merchandise Authorization Number (RMA) must be obtained before returning any item by contacting us at email@example.com . Please include "Request for RMA Number" in the subject line.
All orders must be returned in its original factory packaging and include everything that was originally received with the item.
Unwanted returns are subject to a 20% restocking fee.
If the item is physically damaged or abused in anyway by you, your return will not be accepted and return shipping costs will be your responsibility.
Any physical damage during shipping must be reported within 7 days of delivery or the return request may be refused. Please photograph any damage as soon as possible. Also, See UPS Shipping above for information on items delivered damaged by UPS.
Some items we sell may be non-refundable and/or returnable.
Returns will have the option to be exchanged or refunded back to the original form of payment.
Non-returnable products include but are not limited to:
If you have any questions, please email us at: firstname.lastname@example.org